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Scan the QR code your photographer shares, open the link they sent, or enter the six character event code. Then take one selfie, and Eventik shows you every photo it matched to your face. Your selfie is only needed the first time - after that it works for every event you join.

Photos appear once the photographer has uploaded them and we have finished processing. On a large event that takes a few minutes after the upload finishes, and photos arrive in batches rather than all at once. You do not have to wait on the screen - we notify you when your photos are found.

Matching depends on lighting, angle and how clearly your face appears, so a shot where you are turned away or in deep shadow can be missed. Retaking your selfie in good light, facing the camera, is the quickest fix. If the photographer shared the full gallery, you can also browse All Photos and find yourself there.

It becomes a facial template - a set of numbers describing your face - used only to match you to photos from the events you join. It is never sold, and never shared with advertisers or other AI services. Other guests at an event you join may see your selfie in the participant list. Full detail is in our Privacy Policy.

We reject a selfie when no face is clear in it, when more than one person is in the frame, or when the light is too low. Face the camera in even light, on your own, and try again.

Yes. Replacing your selfie from your profile overwrites the old template immediately. Deleting your account removes your selfie, your facial template and your matches from our live systems within 7 days, and from backups within 30 days.

Open your profile, press Edit on Account information, and change your name or phone number there. You can retake your selfie from the same screen. Your email address is shown but cannot be changed here - write to info@eventik.ai if it needs to change.

Profile, then Delete account. Your account is locked straight away, and your profile, selfie and face data are erased within 7 days, with backups following within 30 days. This cannot be undone - if you only want a break, log out instead.

Yes. You can start free, with a limited number of events and limited storage, and no card is needed. Paid plans are billed monthly or yearly in rupees plus 18 percent GST and renew until you cancel; Razorpay handles the payment. See Pricing for the current tiers.

Nothing is lost - your plan stays as it was and you can try again. Card declines are usually a bank limit or an expired card, so check with your bank first and then retry from the billing page.

Cancel from your profile or the billing page. Your plan ends straight away, your account moves to the free plan, and you are refunded for the days you have not used (on the price before GST), back to your original payment method within 5-7 working days. Our Refund Policy has the details.

Open a photo to save it, or select several from the gallery and download or share them together. Downloads can be turned off by the photographer for their event, in which case the option is not shown.

Tap the heart on any photo to keep it in that event’s Favourites tab. It is a private shortlist - the photographer does not see it, and it changes nothing about the photo itself.